From: Mozakka, Saba
Sent: 23 January 2008 09:33
Cc: Goddard, Graham; Fleming, David; Reay, Karen; O'Brien, Richard
Subject: Unite Finance Sector E-bulletin, No.91 - January 2008
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Finance Sector E-bulletin, Issue 91, 23rd January 2008

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Latest Headlines

Unite campaign to support Northern Rock
Employees of Northern Rock held a demonstration outside the banks Extraordinary General Meeting (EGM) in Newcastle last week.

Staff wore t-shirts with slogans saying: “We are Northern Rock” to remind shareholders that the voice of employees must not be ignored and handed out leaflets to the shareholders to make their priorities clear.

The Unite 'Charter for Northern Rock and Future Stakeholders' sets out the unions expectations for Northern Rock management and any future stakeholder in the bank. To view the Charter visit: www.amicustheunion.org/northernrock

Unite gave a cautious welcome to the proposals set out by the Chancellor this week on the future of Northern Rock.

Graham Goddard, Unite Deputy General Secretary said: "Unite welcomes the plans set out by the Chancellor today as a creative way of resolving the current log jam to possibly enable a private sector solution to go ahead and retain as many jobs as possible.

"Over four months of uncertainty has led to employees fearing there may be no secure solution to the current crisis. Unite will now be pressing the bidders for more information on their proposals in order to give the workforce some assurances about their future. Unite will be urging any future bidders for Northern Rock to sign up to the employee Charter."

Capita confirm closure of Birmingham operation
Unite has demanded meaningful consultation with Capita following confirmation of the closure of their site in Wythall, Birmingham. Capita confirmed they will close the site by the end of the year, with the loss of almost 400 jobs to India and other parts of the UK.

Graham Goddard, Unite Deputy General Secretary, says: “Unite members in the Wythall Capita site face anxiety as their future rests in the balance. Unite is demanding that Capita meet with the union in order to have meaningful consultation about the future of staff in Wythall. The union is seeking redeployment opportunities for staff, as well as an investment in the retraining of staff impacted by this decision.

“Unite now has major concerns about the future of the Capita operation in Glasgow, which will also be badly hit as the company press ahead with plans to axe many hundreds of jobs as it transfers the bulk of it's Customer Services to Mumbai. Our initial fears about 1,200 job cuts in the UK following the deal between Capita and Resolution are now being materialised.”

The decision follows the outsourcing of 2,000 jobs by Resolution plc to Capita in August 2008.

In the same week Capita announced that they will be cutting a further 41 jobs from their site in Belfast. Unite accused Capita of breaking their promises to staff on this site.  Capita’s announcement represents a further sign that promises to secure more contracts and maintain the Belfast site as a centre of excellence are not being kept. The 116 staff in the life and pensions department in Belfast must now re-apply for the remaining 75 roles.

UK must rise to skills challenge in finance to maintain world leader status
Unite joined with the government and employers to set out the skills challenge facing the UK finance sector at a seminar hosted by unionlearn, the TUC’s learning and skills organisation.

There can be no doubt that the financial services sector makes an invaluable contribution to the UK economy. The finance sector has grown by 5.5 per cent a year since 2002 and currently accounts for eight per cent of GDP. The industry now employs over a million workers.

Despite this progress, a recent Treasury review of City competitiveness warned that the financial sector is vulnerable to offshoring. The latest report from the Financial Services Sector Council (FSSC) also highlighted critical skill needs across the sector. The seminar discussed a range of steps needed to identify the steps needed to meet this challenge.

Unite Deputy General Secretary, Graham Goddard said: “Unite has long argued the importance of raising the skills level of all employees in the financial services sector, in order for the workforce to be able to compete on the world stage. Employees are without doubt an organisation’s greatest asset and the skills implications of the globalisation phenomenon are considerable. It is vital that workers are given the opportunity to enhance their qualifications – only then will this country be able to maintain a competitive edge.

“Unite will continue to campaign for organisations to take a long-term view of training and skills development, only then will employees have the opportunity to make career choices in a rapidly changing employment market.”

Other speakers at the event included; TUC General Secretary Brendan, Minister for Skills David Lammy MP, and Teresa Sayers, Chief Executive of the Financial Services Skills Council.

Fall in financial services activity
Research by the CBI and PWC has concluded that the two-year-long run of strong growth in financial services went into reverse over the past three months, as business volumes in the sector fell at their fastest rate since March 1991.
Financial services in Scotland still strong
Scotland’s financial services industry continues to hold its own according to the Scottish Financial Enterprise (SFE) Quarterly Survey. Despite recent announcements about subprime-related losses by Scottish banks, there has not yet been a negative impact feared by analysts. They also found that the majority of companies remain confident about their prospects during the final quarter of 2007 and into 2008.
Pay rises now at 4%
Research from Incomes Data Services (IDS) has found that average pay rises in the private sector are now at 4%.

International business – SODASS project
A meeting of the European Insurance Union Network (SODASS) took place in Madrid on 26th and 27th November. The event was attended by unions with members working in Insurance Companies from across Europe.

Topics for discussion included an exchange on wage systems and collective bargaining, feedback from important EWCs and an exchange on outsourcing and off-shoring. The UK seems to be further down the road of off-shoring than many other European countries and there was a lot of interest shown in the work that Unite has done on this subject including some of our ground-breaking Global Agreements.

HFC Bank fined £1m
The HFC Bank, part of HSBC, has been fined £1m for failings over payment protection insurance (PPI) by the industry regulator.

The Financial Services Authority (FSA) said HFC Bank failed to ensure customers received suitable advice between January 2005 and May 2007. In response to the fine the bank said it would place a "robust remedial action plan" to make sure customers were not disadvantaged.

The FSA has already fined eight companies a total of £1.8m over poor sales practices, and publicly censured an additional two firms. The FSA is working closely with the Competition Commission, which is currently carrying out its own investigation of the £5bn market after a referral from the Office of Fair Trading (OFT).

Unite pay settlement with Resolution Asset Management
Unite has agreed a pay settlement with RAM in clerical Grades 1 -5. The total pay spend is 4.15%. The deal also includes an agreement to:
- No employees receiving zero increases
- Areas for improvement 2% across the board
- Good performers 4% across the board
- Very good performers 4.5% across the board
- Excellent performers discretionary rise
Unite was also able to achieve agreement for a minimum of £500 for good performing employees on the lowest clerical grade has been secured.

Finance Sector Education courses
The finance sector education programme for 2008 is now available for activists to register. Unite representatives from the financial services sector are encouraged to sign up to the courses – these include health and safety, reps training and equalities training.

To view the course timetable please visit: http://www.amicustheunion.org/Default.aspx?page=715

To register for these courses please contact: marian.delmaschio@unitetheunion.com or 020 7420 8985.

Financial services overview
Simmons Gainsford is to merge with Silver Altman to create a combined London accountancy practice with about 120 staff. 

HM Revenue & Customs is to transfer more than 100 jobs from Southend to Shipley in May, mainly involving clerical and debt management staff. 

HBOS is to set up a corporate banking office with about 625 staff at the 62,000 sq ft Number One Lochrin Square development in Edinburgh, with the first 100 staff moving in early next year. 

Swinton Insurance has acquired Andinsure, the insurance firm with 50 staff in Preston, Accrington, Milnthorpe and Birmingham, for undisclosed terms.

Russell Scanlan, the Nottingham-based general insurance broker with 30 staff, has undergone a management buy-out backed by Royal Bank of Scotland. 

Kiln, the Lloyd's insurer, is to be acquired by Japan-based Tokio Marine and Nichido Fire Insurance for £442m. 

Bridge Insurance Brokers has acquired Chartwell, the Warrington-based insurance broker, taking its total workforce to almost 100. 

John Charcol, the London-based mortgage broker with eight offices nationwide, is expected to be put up for sale with a price tag of about £50m. 

Financial Services Data Management is creating 200 jobs at a new call centre in Swansea. 

Scottish Friendly has acquired London Aberdeen & Northern Mutual Assurance Society of Leicester, including assets of £37m and 6,000 policyholders. 

Contact4 has closed its loans and mortgages call centre in Campbeltown with the loss of 24 jobs. 

King Sturge is in negotiations to acquire Bache Treharne, the Birmingham-based provider of insolvency services with 30 staff. 

Experian is to shed up to 200 jobs at its Nottingham-based credit information business, in order to transfer some IT work to Perot Systems in India. 

Tenon Group has acquired Haines Watts Business Recovery, which has 130 staff at offices in Birmingham, Worcester, Leeds, Southend, London and Manchester, for undisclosed terms. 

Marsh is to outsource its insurance broking support and processing services to Capita Group, with the transfer of up to 650 Norwich-based staff. 

Oval has acquired AJ Cook, the Ipswich-based insurance broker with more than 50 staff, for undisclosed terms.

Please log onto www.amicustheunion.org and register onto "MyAmicus" your personal details and email address. Members can also check personal details are up to date on "MyAmicus". You will need your Amicus membership number. If you don't know it call 0845 850 4242

This bulletin has been produced by Saba Mozakka, Unite Communications Officer.

For more information on any of the items featured, or if you have any comments please contact me at:
Saba.Mozakka@unitetheunion.com Tel: 020 7420 8916

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Saba Mozakka
Communications Officer
Unite
35 King Street
London
WC2E 8JG
Telephone: 020 7420 8916
Fax: 020 7420 8998
Mobile: 07768 693 953

*Please note my email address has changed to: Saba.Mozakka@unitetheunion.com